Knowledgebase
Published specifications, published prices, and no tier that hides either
Written by the people who run the platform rather than by a content team, which is why some of it is blunt about what does not work.
Forward mail to another address
A forwarder sends a copy of everything for one address on to another, without needing a mailbox.
## Setting one up
Under Email, choose Forwarders, give the address to forward and the address to forward to. It takes effect immediately.
## Forwarding to a large provider
Forwarded mail arrives at the destination from our servers rather than from the original sender, which some providers treat with suspicion. If forwarded mail is being filtered, a real mailbox collected over IMAP is more reliable.
## Catch-all addresses
A catch-all takes everything sent to the domain, including the thousands of addresses spam is aimed at. Prefer named forwarders.
If the article is not there
Open a ticket and say what you were trying to do. If the answer turns out to be useful to anybody else it becomes an article, and you are told when it does.