Knowledgebase
Published specifications, published prices, and no tier that hides either
Written by the people who run the platform rather than by a content team, which is why some of it is blunt about what does not work.
Move an existing site across
Migrations are included and we would rather do them than have you do them.
## What we need
The control panel address and a login for the site you are leaving, or a full backup if you have one. Nothing else.
## What happens
The site is copied onto a plan here and given a temporary address so you can check it. Nothing changes for visitors until you say so.
## The switch
When the copy looks right, the domain is pointed here and a final sync picks up anything that changed in between. Mail is moved in the same window so no message is delivered to the old server after the change.
If the article is not there
Open a ticket and say what you were trying to do. If the answer turns out to be useful to anybody else it becomes an article, and you are told when it does.