Knowledgebase
Published specifications, published prices, and no tier that hides either
Written by the people who run the platform rather than by a content team, which is why some of it is blunt about what does not work.
Set up a mailbox
Mailboxes are created in the control panel under Email Accounts.
## Settings for your mail program
Use the mail host shown on the account overview, IMAP on port 993 and SMTP on port 465, both with SSL. The username is the whole address, not the part before the at sign.
## IMAP or POP
IMAP leaves messages on the server and keeps every device in step. POP downloads and removes them. Unless you have a reason, choose IMAP.
## Storage
A mailbox counts against the plan’s storage. A quota can be set per mailbox so one address cannot fill the account.
If the article is not there
Open a ticket and say what you were trying to do. If the answer turns out to be useful to anybody else it becomes an article, and you are told when it does.