Knowledgebase
Published specifications, published prices, and no tier that hides either
Written by the people who run the platform rather than by a content team, which is why some of it is blunt about what does not work.
Point your domain at your hosting
Your hosting account is ready before your domain knows about it. Two records connect them.
## If we hold the domain
Nothing to do. The nameservers are set when the account is built and the site answers within a few minutes.
## If the domain is somewhere else
Set the nameservers at your current registrar to the two names shown on the account’s overview page. Changes take up to 24 hours to be seen everywhere, though most people see them in under an hour.
## Checking it worked
Open the domain in a private window. If you still see the old site, your computer is holding the previous answer; try again later rather than changing anything else.
If the article is not there
Open a ticket and say what you were trying to do. If the answer turns out to be useful to anybody else it becomes an article, and you are told when it does.