Knowledgebase
Published specifications, published prices, and no tier that hides either
Written by the people who run the platform rather than by a content team, which is why some of it is blunt about what does not work.
What happens when a domain expires
Expiry is not deletion. There are three stages and you can recover a name in the first two.
## Renewal grace
For about thirty days after expiry the name can be renewed at the ordinary price. The site and mail stop working on the expiry date itself.
## Redemption
After the grace period the name goes into redemption for a further thirty days. It can still be recovered, but the registry charges a redemption fee on top of the renewal.
## Release
After redemption the name is deleted and anybody may register it. At that point there is nothing we can do to get it back, so renewal reminders are worth reading.
If the article is not there
Open a ticket and say what you were trying to do. If the answer turns out to be useful to anybody else it becomes an article, and you are told when it does.